FAQ
Your questions, answered.
Everything you want to know before ordering — including what you haven't said out loud.
What exactly is the Sanelius Ring?
A CE-certified compression ring made from medical-grade silicone. It applies targeted mechanical compression at 3 strategic points to help you stay firm — start to finish. No pills, no prescription, no side effects. You slide it on in 5 seconds, and it works immediately.
Which compression level should I start with?
Your kit includes all three — Light, Firm, and Intense — so there's no gambling on "one size fits all." Start with Light to get comfortable. Most men settle on Firm. Intense is for maximum support once you know your preference.
Is it safe to use regularly?
Yes — when used as directed. The ring is CE-certified and made from hypoallergenic, medical-grade silicone. Never wear it for more than 30 minutes at a time, and remove it immediately if you feel numbness or discomfort. If you have a cardiovascular condition, a blood clotting disorder, or take blood thinners, consult your doctor first.
How do I put it on and take it off?
Slide the ring to the base — about 5 seconds. A few drops of water-based lubricant make placement easier. To remove, stretch the ring outward and slide it off. The compression releases instantly.
How long does a ring last?
Up to 60 uses per ring — about 6x more than most brands. Rinse with warm water and mild soap after each use, air dry, and store it in the included pouch.
Can I use any lubricant?
Water-based only. Silicone-based and oil-based lubricants degrade the ring's material over time.
Will she notice it?
She'll notice the difference — not the ring. It sits at the base and stays out of the way during intimacy. Most partners don't feel it at all.
Is the packaging discreet?
Completely. Plain box, no logo, no product name anywhere. Your bank statement shows a generic billing name. Nobody knows but you.
How fast will I get my order?
Orders ship within 24–48 hours and arrive in 7–10 business days across the US. You'll receive a tracking number by email as soon as your order ships.
My order says "pre-order" — what does that mean?
Some batches sell out faster than expected. When that happens, we open pre-orders for the next production run. The estimated shipping date is shown on the product page and in your confirmation email, and you'll be notified the moment it ships.
I haven't received my tracking number.
Check your spam folder first. If it's not there within 48 hours of your order (or by the pre-order shipping date), contact us with your order number and we'll sort it out.
How does the 30-day money-back guarantee work?
Try it. If you don't feel more confident within 30 days, send us your order number. Full refund. No conditions, no questions, no hassle.
How do I contact you?
Through our contact page — we reply within 24 hours, every day of the week.
Still on the fence?
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